Hayward Offers Three Types of Warranty Coverage: Expert Line Warranty, Totally Hayward Warranty, and Open Line Warranty.
Expert Line Warranty
Expert Line products are approved for sale only via brick-and-mortar locations. They qualify for Parts and Labor coverage.
Totally Hayward Warranty
Totally Hayward dealers can offer extended warranty coverage to customers who purchase one or more Expert Line products.
Open Line Warranty
Open Line products are approved for sale online and via brick-and-mortar locations. This includes W3 Model #s, Replacement Parts, White Goods, and Accessories. Warranty coverage for Open Line In-Ground products does not increase when sold via brick-and-mortar location, sold by a Totally Hayward dealer, or installed by a professional.
Warranty applies only to products that were purchased from Hayward authorized sellers. Prime Pool Market is a Hayward Authorized Online Reseller.
See Warranty Information PDFs for warranty details.
For Hayward warranty registration information, and to submit online, please visit
www.hayward.com.
This information was updated on 5/30/2024. For the most current information and full warranty policy please visit www.hayward.com.